Me
Name
Diann Kelley
My Sites
General Experience
Industry
Office Employment
Job Summary
Twenty years experience in basic office procedures particularly in the following office environments :commercial and industrial real estate (management, appraisal, leasing and sales) , computer sales, and insurance including the knowledge of real estate and insurance terms Moderately fluent in German Eight years accounts receivables and payables experience Payroll experience Retail (Cashier, Replenishment, Customer Service) Call Center (Customer Service) Proficient in Microsoft Office, Outlook, and Publisher, Lotus Notes, CTI, MRI, and Oracle programs Strong interpersonal skills and ability to maintain professional attitude in a sensitive environment Excellent verbal/written communication skills Strong organizational, detail oriented and time-management skills Strong people skills evidenced by having been asked often to train others Ten years experience working in education
Employment History
Occidental Insurance Company, Atlanta, Georgia. / Claims Assistant
Employer
Occidental Insurance Company, Atlanta, Georgia.
Position
Claims Assistant
Dates
August, 1978 - May, 1980
Job Category
Full Time
Responsibilities
Part-time job while in school. Assisted claims representatives, filed, typed checks and letters, and assisted with data entry.
Digital Controls Corporation / Marketing Assistant
Employer
Digital Controls Corporation
City & State
Decatur, GA
Position
Marketing Assistant
Dates
July, 1980 - November, 1985
Job Category
Full Time
Responsibilities
Assisted the senior sales representative in all areas, made travel arrangements, drew schematics and maintained the office.
American Realty Concepts, Atlanta, Georgia / Secretary
Employer
American Realty Concepts, Atlanta, Georgia
Position
Secretary
Dates
November, 1985 - January, 1989
Job Category
Full Time
Responsibilities
Typed letters, invoices, and real state appraisals, generated spreadsheets, and assisted in all phases of compiling real estate appraisals, greeted guests, and phone work.
Housewife in Germany
Employer
Housewife in Germany
Dates
February, 1989 - February, 1992
Job Category
Full Time
Sharp Boylston Companies / Sales Assistant
Employer
Sharp Boylston Companies
City & State
Atlanta, GA
Position
Sales Assistant
Dates
March, 1992 - July, 1992
Job Category
Full Time
Responsibilities
The , . Typed contracts, letters, proposals, and other pertinent forms for the sale or lease of real estate, generated spreadsheets, transcribed dictation, assisted in other phases of sales and leasing packages, began and maintained a company database, and answered the phone.
Brannen Goddard Company / Asst Property Manager/office Manager
Employer
Brannen Goddard Company
City & State
Atlanta, GA
Position
Asst Property Manager/office Manager
Dates
July, 1992 - January, 1999
Job Category
Full Time
Responsibilities
Reported to the Senior Property Manager and Asset Manager, generated budgets, maintain petty cash, monthly reports, quarterly reports, called delinquent tenants, handled accounts receivables and payables, performed inspections, satisfied tenant requests, checked / revised rent rolls, floor plates, etc.
TrizecHahn Lakeside / Asst Property Manager/office Manager
Employer
TrizecHahn Lakeside
City & State
Tucker, GA
Position
Asst Property Manager/office Manager
Dates
April, 1999 - December, 2000
Job Category
Full Time
Responsibilities
Handled accounts receivables and payables using the CTI system, maintain petty cash, dealt with tenants and vendors for the 500, 000+ office park and the various aspects of commercial property management including the MRI system and MS Office Suite.
Mentor-Gwinnett County Public Schools / Teacher
Employer
Mentor-Gwinnett County Public Schools
City & State
Suwanee, GA
Position
Teacher
Dates
January, 2001 - March, 2010
Job Category
Full Time
Responsibilities
Peer, , . Performed all duties as a 6th- 9th grade language arts and social studies teacher utilizing technological, instructional, as well as people skills. Served as 8th grade Spelling Bee Coordinator in 2005. Sponsored a fantasy club from 2004. Received ongoing training obtained by attending English teacher conferences with the Georgia Council for Teachers of English.
Pearson Educational Measurement / Scorer
Employer
Pearson Educational Measurement
City & State
Duluth, GA
Position
Scorer
Dates
March, 2010 - August, 2010
Job Category
Full Time
Responsibilities
(Peak Employee), , . Score open-ended test items for various states.
J. C. Penney
Employer
J. C. Penney
Dates
August, 2010 - October, 2010
Job Category
Full Time
Responsibilities
Serve customers, ring their sale, and replenish items for sale.
Temp Position, Kelly Services / Customer Service Associate
Employer
Temp Position, Kelly Services
City & State
Duluth, GA
Position
Customer Service Associate
Dates
November, 2010 - February, 2011
Job Category
Full Time
Responsibilities
( , . Assist customers who call in for help with ATX Software for CCHSFS, problem solve, and handle complaints.
Pearson Educational Measurement / Administrative Assistant
Employer
Pearson Educational Measurement
City & State
Atlanta, GA
Position
Administrative Assistant
Dates
February, 2011 - Current
Job Category
Full Time
Responsibilities
Site Aid / (Peak Employee), , . Assist administrative staff in the smooth operation of a professional scoring environment, plan and arrange activities, multi-task, present written and oral material, keep HR records and enter payroll, handle complaints, maintain petty cash, and utilize computer software (Microsoft PowerPoint, Excel, Publisher, Outlook, Word, and Oracle).
Education History
Institution
Georgia Perimeter College
Institution type
COLLEGE
Education type
A.Sc
Major/Certification
Education Secondary
Institution
Georgia State University
Institution type
UNIVERSITY
Education type
B.A
Major/Certification
English
Institution
Georgia State University
Institution type
UNIVERSITY
Education type
MASTERS
Major/Certification
English
General Skills
Expert Level
Interpersonal Skills, Organizational, Time Management, Education, Petty Cash, Microsoft Word, and English
Strong Proficiency
Real Estate, Leasing, Accounts Receivable, Customer Service, Outlook, Publisher, Lotus Notes, MRI, Complaints, Excel, System, Vendors, Budgets, Contracts, Proposals, and Appraisals
